Refund policy

REFUND POLICY

At Smart Dog In Training, all products are custom made to order. As such, we do not accept returns or exchanges for change of mind or incorrect size selection.

We will offer a replacement or full refund if your item arrives defective, damaged, or incorrect. To be eligible, you must contact us within 14 days of receiving your order with:

• Your order number
• A clear photo of the defective or damaged item

We reserve the right to assess each claim individually. Approved claims will receive either a replacement item or a full refund at our discretion.